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Learn How to Reach the Right Buyers.

Guides, playbooks, comparisons and customer stories for B2B teams doing outbound. Everything here is free to read.

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ICP AND TARGETINGBest customersWho buys fastestLost dealsWhy they said noEarly churnWho left, and whyIdeal customer profileMust-havesIndustry, size, regionStrengthenersSignals that raise fitExclusionsWho never buysFirst contactWho to email firstCohortsAccountsDecision-makers

How to Build an Ideal Customer Profile for B2B Outbound

An ICP is only useful if someone else could apply it and get the same list. Here's how to build one from your won deals, lost deals and churn, plus a one-page template.

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Blog categoryICP and targetingGuides to defining your ideal customer, finding the right companies and the decision-makers inside them, and grouping your market into cohorts that share a problem.→Blog categoryOutbound playbooksPractical playbooks for writing cold emails, planning follow-ups and launching a B2B outbound program without burning your market or your domain.→Blog categoryReplies and pipelineHow to handle replies, agree what a qualified lead is, and decide how to run outbound: with an agency, in-house or with software.→

Latest Articles

ICP AND TARGETINGBest customersWho buys fastestLost dealsWhy they said noEarly churnWho left, and whyIdeal customer profileMust-havesIndustry, size, regionStrengthenersSignals that raise fitExclusionsWho never buysFirst contactWho to email firstCohortsAccountsDecision-makers
ICP and targeting · 10 min readHow to Build an Ideal Customer Profile for B2B OutboundAn ICP is only useful if someone else could apply it and get the same list. Here's how to build one from your won deals, lost deals and churn, plus a one-page template.
ICP AND TARGETINGProblem: month-end close takes too longMeasured on itControllerOwns the budgetCFODoes the workAP ManagerFinanceOperationsITC-suiteIncludeVP / DirectorContact firstIncludeManagerIncludeExcluded: interns, assistants
ICP and targeting · 9 min readHow to Find the Right Decision-Makers at Target AccountsSearching for 'VP Sales' and exporting the results misses many of the right people and catches plenty of the wrong ones. Here's a method that starts from the problem and ends with a verified list.
ICP AND TARGETINGOne listThree cohortsGeneric message, average resultsegmentClose takes 9 daysToo many entitiesAudit prep
ICP and targeting · 9 min readHow to Segment Target Accounts Into Outbound CohortsOne big list averages your best segment away. Here's how to split target accounts into cohorts that share a problem, how many to start with, and what message each one needs.
OUTBOUND PLAYBOOKSListOfferMessageInboxDetailsMetricsSendDecided before launchWhere most rewrites happen□ = unchecked gate
Outbound playbooks · 9 min readWhy B2B Cold Email Campaigns Fail Before the First Email Is SentTeams rewrite subject lines when the campaign was lost at the list. Here are six pre-launch failures, how to spot each one and a checklist to run before you send.
OUTBOUND PLAYBOOKSSubject: month-end closeHi Dana,Subject2–5 words, looks like normal emailOpenerTheir situation · 1 sentenceRelevanceThe problem · 1–2 sentencesOfferReason to reply · 1–2 sentencesAskOne easy questionPlain text · 50–120 words · one link at most
Outbound playbooks · 9 min readHow to Write a B2B Cold Email That Gets RepliesShort, plain and about the reader. Here's how to write each part of a cold email, with three annotated examples and a template you can adapt for every cohort.
OUTBOUND PLAYBOOKSDay 1MAKE THE CASEDay 4ADD A REASONDay 8CHANGE THE ANGLEDay 14CLOSE THE LOOP3 days4 days6 daysReply → sequence stopsNever sentWiden the gaps · count business days · send in their time zone
Outbound playbooks · 9 min readHow Many Follow-Ups Should a Cold Email Sequence Have?Most B2B cold email sequences work best with three to five emails spread over about two weeks. The number matters less than whether each follow-up gives the reader something new.

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ProofCustomer storiesHow B2B teams built pipeline with RevFirst, with verified results.→DecideComparisonsRevFirst vs hiring SDRs, agencies, DIY tool stacks and lead lists.→FitUse casesHow RevFirst works for SaaS, founders, sales teams, services firms and more.→

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